JUMP: Notification about users unable to create new links using Google Chrome browser
Investigating - Hello,

JUMP users are currently experiencing an issue while creating new links using the Google Chrome browser.

As a workaround, Microsoft Edge or Safari browser can be used to create new JUMP links.

Our team is actively working to address this issue and when we have more details about the issue to share or if it has been resolved we will send out another notification.

We apologize for the inconvenience.

Regards,
JUMP Team
Nov 12, 2025 - 10:16 EST

About This Site

Welcome to Shared Services status updates

Uptime over the past 90 days. View historical uptime.
SBI - SLIM Operational
90 days ago
99.99 % uptime
Today
Self Service Console Operational
90 days ago
99.97 % uptime
Today
S3 Operational
90 days ago
99.99 % uptime
Today
SFTP Operational
90 days ago
99.97 % uptime
Today
WBFT Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
99.97 % uptime
Today
Transformations (PGP, ZIP/UNZIP) Operational
90 days ago
100.0 % uptime
Today
EDI - X12 Operational
90 days ago
100.0 % uptime
Today
Tokenization/Detokenization Operational
90 days ago
100.0 % uptime
Today
Reusify - Geospatial Operational
90 days ago
99.96 % uptime
Today
Address Cleanse Operational
90 days ago
99.95 % uptime
Today
Building Code Effectiveness Grading Schedule (BCEGS) Operational
90 days ago
99.95 % uptime
Today
Crime Data Operational
90 days ago
99.95 % uptime
Today
Commercial Property Valuation Operational
90 days ago
100.0 % uptime
Today
Geospatial Imagery Operational
90 days ago
99.95 % uptime
Today
Geospatial Parcel Lookup Operational
90 days ago
99.95 % uptime
Today
Global Flood Risk Operational
90 days ago
100.0 % uptime
Today
Location Territory Operational
90 days ago
99.95 % uptime
Today
Public Protection Clasification Operational
90 days ago
99.95 % uptime
Today
Windpool Operational
90 days ago
99.95 % uptime
Today
Zip Code Info Operational
90 days ago
99.95 % uptime
Today
Location Geospatial Operational
90 days ago
99.95 % uptime
Today
Reusify - Vehicle & Driver Operational
90 days ago
99.97 % uptime
Today
Attract Score Operational
90 days ago
99.95 % uptime
Today
Driver Risk Operational
90 days ago
99.96 % uptime
Today
Motor Vehicle Reports Operational
90 days ago
100.0 % uptime
Today
Verisk A-Plus Auto Operational
90 days ago
99.95 % uptime
Today
Commercial VIN Operational
90 days ago
99.95 % uptime
Today
Vehicle Vinmaster Operational
90 days ago
100.0 % uptime
Today
Reusify - Compliance & Credit Operational
90 days ago
99.99 % uptime
Today
Currency Exchange Operational
90 days ago
99.95 % uptime
Today
Insurance License Validation Operational
90 days ago
100.0 % uptime
Today
Intelligent Mail Barcode Operational
90 days ago
100.0 % uptime
Today
Premium Tax Operational
90 days ago
100.0 % uptime
Today
Commercial Credit Operational
90 days ago
100.0 % uptime
Today
Compliance OFAC Operational
90 days ago
100.0 % uptime
Today
Compliance TIN/Withholding Operational
90 days ago
100.0 % uptime
Today
Provider Portal Operational
90 days ago
100.0 % uptime
Today
Currency User Interface Operational
90 days ago
100.0 % uptime
Today
Multivendor Credit Operational
90 days ago
100.0 % uptime
Today
Content Management Operational
90 days ago
99.95 % uptime
Today
Voyager Operational
90 days ago
99.9 % uptime
Today
Triton Operational
90 days ago
99.9 % uptime
Today
PrizmDoc Operational
90 days ago
100.0 % uptime
Today
Alchemist Operational
90 days ago
100.0 % uptime
Today
PAID Operational
90 days ago
99.16 % uptime
Today
PAID API Production Operational
90 days ago
99.7 % uptime
Today
PAID API Test Operational
90 days ago
99.73 % uptime
Today
PAID API Development Operational
90 days ago
98.04 % uptime
Today
Utilities Operational
90 days ago
100.0 % uptime
Today
ElixirAV Operational
90 days ago
100.0 % uptime
Today
TokenizeIt Operational
90 days ago
100.0 % uptime
Today
SSN Tokenization Operational
90 days ago
100.0 % uptime
Today
Testing Only Operational
90 days ago
100.0 % uptime
Today
SBI Testing Only Operational
90 days ago
100.0 % uptime
Today
JUMP Degraded Performance
90 days ago
100.0 % uptime
Today
JUMP Degraded Performance
90 days ago
100.0 % uptime
Today
Testing for Reusify Automation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Coming Soon: Say Hello to the New SLIM UI Sep 17, 2025 09:00-20:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2025 - 11:25 EDT
Scheduled - A refreshed SLIM experience arrives Wednesday, September 17th. Please see the following post to learn more about the UI updates, as well as our soft-launch for the modernized WBFT Shared Folders: https://communities.myliberty.lmig.com/comments/update/3519076.
Sep 15, 2025 - 16:26 EDT

NORTH DAKOTA Motor Vehicle Reports service issues December 21, 2025, 5:00 AM EST - December 21, 2025, 11:00 AM EST Dec 21, 2025 05:00-11:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Dec 15, 2025 - 14:11 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on 12/21/2025 from 05:00 AM ET until 11:00 AM ET.
During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 21, 2025, 5:00 AM EST - December 21, 2025, 11:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 15, 2025 - 14:08 EST
Dec 21, 2025

No incidents reported today.

Dec 20, 2025
LOUISIANA Motor Vehicle Reports service issues December 20, 2025, 7:25 PM EST.
Resolved - This incident has been resolved.
Dec 20, 20:25 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for LOUISIANA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
LOUISIANA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 20, 2025, 7:25 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Dec 20, 19:50 EST
Motor Vehicle Reports - Potential service issues detected at 4:2 UTC
Resolved - This incident has been resolved.
Dec 20, 11:12 EST
Investigating - The reusify team is currently investigating a potential issue with the Motor Vehicle Reports service. If we determine there is one, we will update this status page incident with further details. Please reach out to our team if you are experiencing any issues.
Dec 19, 23:02 EST
NORTH DAKOTA Motor Vehicle Reports service issues Vehicle Reports service issues December 20, 2025, 07:00 AM EST - December 20, 2025, 09:00 AM EST
Completed - The scheduled maintenance has been completed.
Dec 20, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 07:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 18:50 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on 12/20/2025 from 07:00 AM ET until 09:00 AM ET.
During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 20, 2025, 07:00 AM EST - December 20, 2025, 09:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 16, 18:49 EST
TENNESSEE Motor Vehicle Reports service issues December 19, 2025, 11:00 PM EST - December 20, 2025, 06:00 AM EST
Completed - The scheduled maintenance has been completed.
Dec 20, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 23:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for TENNESSEE.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The TENNESSEE Department of Motor Vehicles will be performing maintenance on 12/19/2025 from 11:00 PM ET until 12/20/2025 06:00 AM ET.
During this time, TN Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 19, 2025, 11:00 PM EST - December 20, 2025, 06:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 15, 10:21 EST
Dec 19, 2025
NORTH DAKOTA Motor Vehicle Reports service issues December 19, 2025, 6:00 PM EST - December 19, 2025, 11:00 PM EST
Completed - The scheduled maintenance has been completed.
Dec 19, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 18:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The NORTH DAKOTA Department of Motor Vehicles has added an additional maintenance period. The ND DMV will be performing maintenance on the following dates/times:
• 12/19/2025 from 06:00 PM until 11:00 PM ET
• 12/20/2025 from 07:00 AM until 09:00 AM ET
• 12/21/2025 from 05:00 AM until 11:00 AM ET
During this time, ND Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 19, 2025, 6:00 PM EST - December 19, 2025, 11:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 19, 03:36 EST
Scheduled Maintenance for Testing Reusify Automation
Completed - The scheduled maintenance has been completed.
Dec 19, 09:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 09:00 EST
Scheduled - We will be performing scheduled maintenance. Services may be temporarily unavailable during this time.
Dec 19, 08:47 EST
Scheduled Maintenance for Testing Reusify Automation
Completed - The scheduled maintenance has been completed.
Dec 19, 08:36 EST
Scheduled - We will be performing scheduled maintenance. Services may be temporarily unavailable during this time.
Dec 19, 08:31 EST
NORTH CAROLINA Motor Vehicle Reports service issues December 19, 2025, 7:15 AM EST.
Resolved - This incident has been resolved.
Dec 19, 07:47 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH CAROLINA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NORTH CAROLINA is currently experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 19, 2025, 7:15 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 19, 07:26 EST
Dec 18, 2025
UTAH Motor Vehicle Reports service issues December 18, 2025, 11:50 AM EST.
Resolved - This incident has been resolved.
Dec 18, 18:50 EST
Investigating - The Reusify team has discovered an issue with the Motor Vehicle Reports service for UTAH.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
UTAH is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 18, 2025, 11:50 AM EST

We are currently investigating this issue and will update as soon as we have more information.
Dec 18, 12:02 EST
MONTANA Motor Vehicle Reports service issues December 18, 2025, 4:50 AM EST.
Resolved - This incident has been resolved.
Dec 18, 15:14 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for MONTANA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
MONTANA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 18, 2025, 4:50 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 18, 05:00 EST
Motor Vehicle Reports - Potential service issues detected at 6:57 UTC
Resolved - We are resolving this incident as we haven't received further alerts. Hence closing this status page
Dec 18, 05:27 EST
Investigating - The reusify team is currently investigating a potential issue with the Motor Vehicle Reports service. If we determine there is one, we will update this status page incident with further details. Please reach out to our team if you are experiencing any issues.
Dec 18, 01:57 EST
Dec 17, 2025
COLORADO Motor Vehicle Reports service issues December 16, 2025, 10:00 PM EST - December 17, 2025, 1:00 AM EST.
Completed - The scheduled maintenance has been completed.
Dec 17, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 22:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 12, 15:55 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for COLORADO.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The COLORADO Department of Motor Vehicles will be performing maintenance on 12/16/2025 from 10:00 PM ET until 12/17/2025 01:00 AM ET.
During this time, CO Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 16, 2025, 10:00 PM EST - December 17, 2025, 1:00 AM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Dec 12, 15:53 EST
Dec 16, 2025
Testing - Reusify Status Page Automation - Potential service issues detected
Resolved - This incident has been resolved.
Dec 16, 07:51 EST
Investigating - The reusify team is currently investigating a potential issue with the Testing - Reusify Status Page Automation service.
Dec 16, 07:37 EST
Testing - Reusify Status Page Automation - Potential service issues detected
Resolved - Issue has been resolved.
Dec 16, 07:29 EST
Investigating - The reusify team is currently investigating a potential issue with the Testing - Reusify Status Page Automation service.
Dec 16, 07:04 EST
Testing - Reusify Status Page Automation - Potential service issues detected
Resolved - Issue has been resolved.
Dec 16, 07:27 EST
Monitoring - Issue has been resolved. We are monitoring the service.
Dec 16, 07:12 EST
Investigating - The reusify team is currently investigating a potential issue with the Testing - Reusify Status Page Automation service.
Dec 16, 06:59 EST
FLORIDA Motor Vehicle Reports service issues December 15, 2025, 7:00 PM EST - December 16, 2025, 12:45 AM EST
Completed - The scheduled maintenance has been completed.
Dec 16, 00:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 19:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for FLORIDA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The FLORIDA Department of Motor Vehicles will be performing maintenance on 12/15/2025 from 07:00 PM ET To 12/16/2025 until 12:45 AM ET.
During this time, FL Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 15, 2025, 7:00 PM EST - December 16, 2025, 12:45 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 12, 10:56 EST
ILLINOIS Motor Vehicle Reports service issues December 15, 2025, 10:40 PM EST
Resolved - This incident has been resolved.
Dec 16, 00:31 EST
Investigating - The Reusify team has discovered an issue with the Motor Vehicle Reports service for ILLINOIS.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

ILLINOIS is currently experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 15, 2025, 10:40 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 15, 22:47 EST
Dec 15, 2025
Dec 14, 2025
SOUTH CAROLINA Motor Vehicle Reports service issues December 14, 2025, 6:00 PM EST - December 14, 2025, 10:00 PM EST
Completed - The scheduled maintenance has been completed.
Dec 14, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 18:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for SOUTH CAROLINA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The SOUTH CAROLINA Department of Motor Vehicles will be performing maintenance on 12/14/2025 from 06:00 PM ET until 10:00 PM ET.

During this time, SC Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
December 14, 2025, 6:00 PM EST - December 14, 2025, 10:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 11, 14:08 EST
NORTH DAKOTA Motor Vehicle Reports service issues December 12, 2025, 7:00 PM EST - December 14, 2025, 6:00 PM EST.
Completed - The scheduled maintenance has been completed.
Dec 14, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 19:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 11, 01:13 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on 12/12/2025 from 07:00 PM ET until 12/14/2025 06:00 PM ET.
During this time, ND Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
December 12, 2025, 7:00 PM EST - December 14, 2025, 6:00 PM EST.

We are monitoring investigating this issue and will update as soon as we have more information.
Dec 12, 19:00 EST
FLORIDA Motor Vehicle Reports service issues December 14, 2025, 7:00 AM EST - December 14, 2025, 12:00 PM EST
Completed - The scheduled maintenance has been completed.
Dec 14, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 07:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for FLORIDA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The FLORIDA Department of Motor Vehicles will be performing maintenance on 12/14/2025 from 07:00 AM ET until 12:00 PM ET.
During this time, FL Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 14, 2025, 7:00 AM EST - December 14, 2025, 12:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 8, 15:10 EST
LOUISIANA Motor Vehicle Reports service issues December 14, 2025, 9:40 AM EST.
Resolved - LOUISIANA Interactive MVR Ordering is Currently Available
Dec 14, 10:16 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for LOUISIANA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
LOUISIANA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 14, 2025, 9:40 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 14, 09:44 EST
Production AWS Migration 12/14 at 2AM EST - Application Downtime ~2 hours
Completed - The scheduled maintenance has been completed.
Dec 14, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 02:00 EST
Scheduled - We will be migrating our Triton Production resources to a new AWS account. We will stop traffic to Triton/Voyager at 2AM EST and it should be down for around 2 hours.
Dec 10, 12:36 EST
Dec 13, 2025
NEBRASKA Motor Vehicle Reports service issues December 12, 2025, 10:06 PM EST
Resolved - This incident has been resolved.
Dec 13, 00:17 EST
Investigating - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEBRASKA

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NEBRASKA is currently experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 12, 2025, 10:06 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 12, 22:22 EST
Dec 12, 2025
Dec 11, 2025
NEW JERSEY Motor Vehicle Reports service issues December 11, 2025, 5:10 AM EST
Resolved - NEW JERSEY Interactive MVR Ordering is Currently Available
Dec 11, 06:13 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEW JERSEY.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NEW JERSEY is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 11, 2025, 5:10 AM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Dec 11, 05:15 EST
Dec 10, 2025
LOUISIANA Motor Vehicle Reports service issues December 10, 2025, 09:56 PM EST.
Resolved - This incident has been resolved.
Dec 10, 22:10 EST
Investigating - The Reusify team has discovered an issue with the Motor Vehicle Reports service for LOUISIANA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

LOUISIANA is currently experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
December 10, 2025, 09:56 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 10, 22:03 EST
Attract Score - Potential service issues detected at 21:2 UTC
Resolved - This incident has been resolved.
Dec 10, 16:12 EST
Investigating - The reusify team is currently investigating a potential issue with the Attract Score service. If we determine there is one, we will update this status page incident with further details. Please reach out to our team if you are experiencing any issues.
Dec 10, 16:02 EST
ARKANSAS Motor Vehicle Reports service issues December 10, 2025, 12:40 PM EST.
Resolved - This incident has been resolved.
Dec 10, 15:52 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for ARKANSAS.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

ARKANSAS is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
December 10, 2025, 12:40 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Dec 10, 12:49 EST
Dec 9, 2025
OREGON Motor Vehicle Reports service issues December 9, 2025, 8:00 PM EST - December 9, 2025, 10:00 PM EST.
Completed - The scheduled maintenance has been completed.
Dec 9, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 20:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 9, 13:38 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for OREGON.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The OREGON Department of Motor Vehicles will be performing maintenance on 12/09/2025 from 08:00 PM ET until 10:00 PM ET.

During this time, OR Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
December 9, 2025, 8:00 PM EST - December 9, 2025, 10:00 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Dec 9, 13:37 EST
ARKANSAS Motor Vehicle Reports service issues December 9, 2025, 6:10 PM EST
Resolved - This incident has been resolved.
Dec 9, 18:21 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for ARKANSAS.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

ARKANSAS is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 9, 2025, 6:10 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 9, 18:19 EST
ARKANSAS Motor Vehicle Reports service issues December 9, 2025, 12:30 PM EST
Resolved - This incident has been resolved.
Dec 9, 13:10 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for ARKANSAS.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

ARKANSAS is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 9, 2025, 12:30 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 9, 12:58 EST
NEVADA Motor Vehicle Reports service issues December 9, 2025, 4:40 AM EST
Resolved - NEVADA Interactive MVR Ordering is Currently Available
Dec 9, 04:50 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEVADA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NEVADA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
December 9, 2025, 4:40 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 9, 04:46 EST
Motor Vehicle Reports - Potential service issues detected at 1:32 UTC
Resolved - This incident has been resolved.
Dec 9, 03:01 EST
Investigating - The reusify team is currently investigating a potential issue with the Motor Vehicle Reports service. If we determine there is one, we will update this status page incident with further details. Please reach out to our team if you are experiencing any issues.
Dec 8, 20:32 EST
Dec 8, 2025
Reusify Services - Motor Vehicle Reports and Attract Score services issues 12/8/2025 1:00 PM EST
Resolved - The issue has been resolved. We no longer see any errors with requests from our customers.
Dec 8, 16:37 EST
Monitoring - We are monitoring the results.
Dec 8, 13:27 EST
Investigating - The Reusify team has discovered an issue with the Motor Vehicle Reports and Attract Score services. Our Vendor Lexis Nexis has notified us about issues going on their end.
Our customers might experience issues or delays with their requests.

Issue details:
The following information has been provided by LexisNexis:
We would like to inform you that LexisNexis Risk Solutions – Insurance has become aware of technical difficulties that may be affecting the services you receive from us. Please know that we are actively investigating and monitoring the situation to resolve it as quickly as possible and return you to normal service.
We will provide you with an update as soon as possible and will follow up with further information as warranted. We apologize for any inconvenience you may be experiencing at this time and appreciate your understanding and patience.

Incident start time:
12/8/2025 1:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information from vendor.
Dec 8, 13:26 EST
Attract Score - Potential service issues detected at 18:7 UTC
Resolved - The issue has been resolved.
Dec 8, 16:34 EST
Investigating - The reusify team is currently investigating a potential issue with the Attract Score service. If we determine there is one, we will update this status page incident with further details. Please reach out to our team if you are experiencing any issues.
Dec 8, 13:07 EST
ARKANSAS Motor Vehicle Reports service issues December 8, 2025, 8:55 AM EST
Resolved - ARKANSAS Interactive MVR Ordering is Currently Available
Dec 8, 11:45 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for ARKANSAS.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
ARKANSAS is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
December 8, 2025, 8:55 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 8, 09:00 EST
NORTH DAKOTA Motor Vehicle Reports service issues December 8, 2025, 11:00 AM EST - December 8, 2025, 11:30 AM EST
Completed - The scheduled maintenance has been completed.
Dec 8, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 11:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on 12/08/2025 from 11:00 AM ET until 11:30 AM ET.
During this time, ND Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
December 8, 2025, 11:00 AM EST - December 8, 2025, 11:30 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Dec 2, 14:22 EST
Dec 7, 2025
FLORIDA Motor Vehicle Reports service issues December 7, 2025, 7:00 AM EST - December 7, 2025, 12:00 PM EST.
Completed - The scheduled maintenance has been completed.
Dec 7, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 07:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for FLORIDA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,

The FLORIDA Department of Motor Vehicles will be performing maintenance on 12/07/2025 from 07:00 AM ET until 12:00 PM ET.
During this time, FL Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
December 7, 2025, 7:00 AM EST - December 7, 2025, 12:00 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Dec 1, 14:15 EST
Experian password update production - Commercial Credit - December 07, 2025, 2:00 AM EST
Completed - The scheduled maintenance has been completed.
Dec 7, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 02:00 EST
Scheduled - The Reusify team has scheduled a change on Sunday 12/07/2025, during the change window from 2:00 AM to 5:00 AM EST to update the Experian production password. Commercial Credit services will experience an outage during the change window.

Change request - CHG06405541
Change start time - December 07, 2025, 2:00 AM EST
Dec 4, 14:26 EST
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