Issue in Motor Vehicle Report - TestComponent - ILLINOIS - LexisNexis Vendor is experiencing issues

Incident Report for Shared Services

Resolved

ILLINOIS interactive MVR processing is now available. Product: Interactive MVR. Status: Available. Reason: State Issue. Estimated Time of Response: N/A.
Posted Oct 14, 2026 - 11:55 EDT

Update

ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR. Customers may be unable to process interactive MVR orders for ILLINOIS until the state issue is resolved.
Posted Oct 14, 2026 - 08:39 EDT

Update

ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR. Customers are advised to contact System to System Production Support at s2sproduction@lexisnexisrisk.com or 800-236-9993 for questions.
Posted Oct 14, 2026 - 08:39 EDT

Update

ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Posted Oct 13, 2026 - 15:22 EDT

Update

ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR.
Posted Oct 13, 2026 - 13:07 EDT

Update

ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR. Customers are advised to contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993 for questions.
Posted Oct 13, 2026 - 13:07 EDT

Update

ILLINOIS is currently experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR.
Posted Oct 13, 2026 - 11:02 EDT

Investigating

ILLINOIS is currently experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Posted Oct 13, 2026 - 11:02 EDT
This incident affected: TESTING (Motor Vehicle Report - TestComponent).