INC02660490
Update - Issues Resolved at 5:45 AM EST and All applications looks good and as expected. Thank you
Oct 10, 2026 - 06:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 2026 - 05:57 EDT
Identified - The issue has been identified and the root cause is A recent firewall change coincided with the outage start and is blocking traffic due to informational alert signatures. The team is currently assessing allowing this traffic and only enforcing blocks on high/critical alerts.
Oct 10, 2026 - 05:31 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2026 - 05:29 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2026 - 05:16 EDT
Update - We are continuing to investigate this issue.
Oct 10, 2026 - 04:28 EDT
Update - Hi Team,
We have received wide Spread issue and Impacted the multiple Applications including SBI SLIM, Jump, Voyager, Triton, Tokenization from 1:45 AM EST. We will keep you posted and here the information Incident- P2: INC02660490 {https://libertymutual.service-now.com/now/nav/ui/classic/params/target/incident.do%3Fsys_id%3D4c1165dac3f7c3147371b83599013179%26sysparm_stack%3D%26sysparm_view%3D}
Oct 10, 2026 - 04:22 EDT
Investigating - Hi Team,
We have received wide Spread issue and Impacted the multiple Applications including SBI SLIM, Jump, Voyager, Triton, Tokenization from 1:45 AM EST. We will keep you posted and here the information Incident- P2: INC02660490 {https://libertymutual.service-now.com/now/nav/ui/classic/params/target/incident.do%3Fsys_id%3D4c1165dac3f7c3147371b83599013179%26sysparm_stack%3D%26sysparm_view%3D}
Oct 10, 2026 - 04:20 EDT
Multivendor Credit service issues - October 6, 2026, 12:56 PM EST
Investigating - The Reusify team has discovered an issue with the Multivendor Credit service.

Issue details:
INC7133025 - All Equifax Services Utilizing PingID Impacted Due To Global Vendor Issue

Equifax support teams are investigating an issue with several of our Equifax services that utilize the PingID service due to a Global vendor outage. Updates to this issue will be provided through the notifications or can be viewed by accessing the Equifax Status Page portal.

Business/Customer Experience: Customers/consumers are experiencing issues with new token generation and service access.

Incident start time: Oct 6, 12:56 EST

Liberty Mutual customers might experience degraded performance with their requests.

We are currently monitoring this issue and will update as soon as we have more information.
Oct 06, 2026 - 13:27 EDT

About This Site

Welcome to Shared Services status updates

Uptime over the past 90 days. View historical uptime.
SBI - SLIM Operational
Self Service Console Operational
S3 Operational
SFTP Operational
WBFT Operational
FTP Operational
Transformations (PGP, ZIP/UNZIP) Operational
EDI - X12 Operational
Tokenization/Detokenization Operational
SLIM File Transfer Failures Operational
Reusify - Geospatial Operational
Address Cleanse Operational
Building Code Effectiveness Grading Schedule (BCEGS) Operational
Crime Data Operational
Commercial Property Valuation Operational
Geospatial Imagery Operational
Geospatial Parcel Lookup Operational
Global Flood Risk Operational
Location Territory Operational
Public Protection Clasification Operational
Spatial Analysis Operational
Windpool Operational
Zip Code Info Operational
Location Geospatial Operational
Reusify - Vehicle & Driver Operational
Attract Score Operational
Driver Risk Operational
Motor Vehicle Reports Operational
Verisk A-Plus Auto Operational
Commercial VIN Operational
Vehicle Vinmaster Operational
Reusify - Compliance & Credit Operational
Currency Exchange Operational
Insurance License Validation Operational
Premium Tax Operational
Commercial Credit Operational
Compliance OFAC Operational
Compliance TIN/Withholding Operational
Provider Portal Operational
Currency User Interface Operational
Multivendor Credit Operational
Insurance Score - Equifax Operational
Insurance Score - TransUnion Operational
Content Management Operational
Voyager Operational
Triton Operational
PrizmDoc Operational
Alchemist Operational
PAID Operational
PAID API Production Operational
PAID API Test Operational
PAID API Development Operational
Utilities Operational
ElixirAV Operational
TokenizeIt Operational
SSN Tokenization Operational
Testing Only Operational
SBI Testing Only Operational
JUMP Operational
JUMP Operational
LibertyLinks Operational
LibertyLinks Operational
TESTING Operational
Motor Vehicle Report - TestComponent Operational
AttractScore - TestComponent Operational
Insurance Score - TestComponent Operational
Driver Risk - TestComponent Operational
Commercial Credit - TestComponent Operational
A-Plus Auto - TestComponent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Issue in Motor Vehicle Report - TestComponent - FLORIDA - LexisNexis Vendor is scheduling maintenance Oct 18, 2026 07:00-12:00 EDT

Scheduled maintenance for LexisNexis service FL Motor Vehicle Records in FLORIDA
Posted on Oct 12, 2026 - 14:01 EDT

FLORIDA Motor Vehicle Reports service issues October 18, 2026, 07:00 AM EST - October 18, 2026, 12:00 PM EST Oct 18, 2026 07:00-12:00 EDT

The Reusify team has discovered an issue with the Motor Vehicle Reports service for FLORID.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The FLORIDA Department of Motor Vehicles will be performing maintenance on 10/18/2026 from 07:00 AM ET until 12:00 PM ET.
During this time, FL Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 18, 2026, 07:00 AM EST - October 18, 2026, 12:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Posted on Oct 12, 2026 - 15:03 EDT

Issue in Motor Vehicle Report - TestComponent - SOUTH CAROLINA - LexisNexis Vendor is scheduling maintenance Oct 18, 2026 18:00-20:00 EDT

Scheduled maintenance for LexisNexis service SC Motor Vehicle Records in SOUTH CAROLINA
Posted on Oct 15, 2026 - 11:24 EDT

SOUTH CAROLINA Motor Vehicle Reports service issues October 18, 2026, 06:00 PM EST - October 18, 2026, 08:00 PM EST Oct 18, 2026 18:00-20:00 EDT

The Reusify team has discovered an issue with the Motor Vehicle Reports service for [State/Liberty].

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The SOUTH CAROLINA Department of Motor Vehicles will be performing maintenance on 10/18/2026 from 06:00 PM ET until 08:00 PM ET.
During this time, SC Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 18, 2026, 06:00 PM EST - October 18, 2026, 08:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Posted on Oct 15, 2026 - 12:25 EDT

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

Issue in Motor Vehicle Report - TestComponent - TENNESSEE - LexisNexis Vendor is scheduling maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:01 EDT
Scheduled - Scheduled maintenance for LexisNexis service TN Motor Vehicle Records in TENNESSEE
Oct 13, 10:57 EDT
TENNESSEE Motor Vehicle Reports service issues October 16, 2026, 08:00 PM EST - October 16, 2026, 11:00 PM EST
Completed - The scheduled maintenance has been completed.
Oct 16, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for TENNESSEE.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The TENNESSEE Department of Motor Vehicles will be performing maintenance on 10/16/2026 from 08:00 PM ET until 11:00 PM ET.
During this time, TN Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 16, 2026, 08:00 PM EST - October 16, 2026, 11:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Oct 13, 11:12 EDT
Issue in Commercial Credit - TestComponent - Experian Vendor is experiencing issues
Resolved - Experian Commercial Applications experienced a service interruption impacting components including Experian BusinessIQ Classic and Experian NetConnect. Engineering and incident response teams investigated and performed remediation throughout the afternoon and evening, with multiple updates between 14:08 CT and 21:15 CT describing ongoing investigation, recovery, and remediation efforts. At 21:45 CT, Experian reported that services had been fully restored, all systems were operating normally, and teams would continue to monitor the environment to ensure ongoing stability.
Oct 16, 11:23 EDT
Update - INC13462971: We identified an issue affecting Experian Commercial Applications, specifically impacting the following products: Business IQ, Net Connect Commercial, API Hub Commercial. Incident Start Time: 12:58 CT. Incident End Time: not yet provided. Customers may notice a delay or no response in accessing business for commercial applications. Multiple updates between 14:08 CT and 20:15 CT indicate ongoing investigation and remediation efforts, with technical and engineering teams actively working to restore service and mitigate the service interruption and disruption affecting Experian Commercial Applications. Components affected include Experian BusinessIQ Classic and Experian NetConnect.
Oct 16, 11:18 EDT
Investigating - INC13462971: Experian has identified an issue affecting Experian Commercial Applications, specifically impacting the following products: Business IQ, Net Connect Commercial, and API Hub Commercial. Components affected include Experian BusinessIQ Classic and Experian NetConnect. Clients may notice a delay or no response in accessing business for commercial applications. The incident start time is reported as 12:58 CT, and the status is currently identified.
Oct 16, 11:14 EDT
Issue in Commercial Credit - TestComponent - Experian Vendor is experiencing issues
Resolved - Experian reported an incident impacting Experian Commercial Applications, including Experian BusinessIQ Classic and Experian NetConnect. Multiple updates described ongoing investigation, remediation, and recovery efforts throughout the afternoon and evening. At 21:45 CT, Experian stated that services have been fully restored, all systems are operating normally, and teams have validated recovery while continuing to monitor the environment for stability.
Oct 16, 02:55 EDT
Update - INC13462971: Experian identified an issue affecting Experian Commercial Applications, specifically impacting the following products: Business IQ, Net Connect Commercial, and API Hub Commercial. Customers may notice a delay or no response in accessing business for commercial applications. Multiple updates between 14:08 CT and 20:15 CT indicate that engineering and technical teams are actively investigating and remediating the service interruption and disruption, with recovery and restoration efforts ongoing and the incident remaining a top priority. Components listed as affected include Experian BusinessIQ Classic and Experian NetConnect. As of the latest update at 20:15 CT, the incident is not yet resolved and additional communications will be issued as developments occur.
Oct 15, 06:59 EDT
Update - INC13462971: Experian identified an issue affecting Experian Commercial Applications, specifically impacting the products Business IQ, Net Connect Commercial, and API Hub Commercial. Incident updates throughout the day indicate ongoing investigation and remediation efforts. The incident start time is reported as 12:58 CT, with no end time yet provided. Customers may notice a delay or no response when accessing business for commercial applications. Components listed as affected include Experian BusinessIQ Classic and Experian NetConnect. Multiple updates between 14:08 CT and 20:15 CT state that engineering and technical teams are actively engaged in investigation, recovery, and remediation, and that service restoration remains a top priority.
Oct 15, 06:59 EDT
Investigating - INC13462971: Experian reported a new incident (INC13462971) for Experian Commercial Applications. The issue specifically impacts Business IQ, Net Connect Commercial, and API Hub Commercial. Components affected include Experian BusinessIQ Classic and Experian NetConnect. Clients may notice a delay or no response in accessing business for commercial applications. The incident start time is 12:58 CT, with no end time provided. The update was posted on Aug 24 at 13:38 CDT.
Oct 15, 06:04 EDT

Oct 15, 2026

NEVADA Motor Vehicle Reports service issues October 15, 2026, 11:00 AM EST
Resolved - This incident has been resolved.
Oct 15, 12:28 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEVADA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NEVADA is currently experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 15, 2026, 11:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Oct 15, 11:28 EDT
Issue in Motor Vehicle Report - TestComponent - NEVADA - LexisNexis Vendor is experiencing issues
Resolved - NEVADA interactive MVR processing is now available. Product: Interactive MVR. Status: Available. Reason: State Issue. Estimated Time of Response: N/A. If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Oct 15, 12:26 EDT
Investigating - NEVADA is currently experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR.
Oct 15, 11:00 EDT

Oct 14, 2026

ILLINOIS Motor Vehicle Reports service issues October 13, 2026, 11:02 AM EST
Resolved - This incident has been resolved.
Oct 14, 12:23 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for ILLINOIS.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
ILLINOIS is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 13, 2026, 11:02 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Oct 13, 11:08 EDT
Issue in Motor Vehicle Report - TestComponent - ILLINOIS - LexisNexis Vendor is experiencing issues
Resolved - ILLINOIS interactive MVR processing is now available. Product: Interactive MVR. Status: Available. Reason: State Issue. Estimated Time of Response: N/A.
Oct 14, 11:55 EDT
Update - ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR. Customers may be unable to process interactive MVR orders for ILLINOIS until the state issue is resolved.
Oct 14, 08:39 EDT
Update - ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR. Customers are advised to contact System to System Production Support at s2sproduction@lexisnexisrisk.com or 800-236-9993 for questions.
Oct 14, 08:39 EDT
Update - ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Oct 13, 15:22 EDT
Update - ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR.
Oct 13, 13:07 EDT
Update - ILLINOIS is still experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR. Customers are advised to contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993 for questions.
Oct 13, 13:07 EDT
Update - ILLINOIS is currently experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR.
Oct 13, 11:02 EDT
Investigating - ILLINOIS is currently experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Oct 13, 11:02 EDT

Oct 13, 2026

Issue in Motor Vehicle Report - TestComponent - WASHINGTON - LexisNexis Vendor is experiencing issues
Resolved - WASHINGTON interactive MVR processing is now available.

Product: Interactive MVR

Status: Available

Reason: State Issue

Estimated Time of Response: N/A

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Oct 13, 10:29 EDT
Investigating - WASHINGTON is currently experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Oct 13, 10:26 EDT
Issue in Motor Vehicle Report - TestComponent - NORTH DAKOTA - LexisNexis Vendor is scheduling maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 01:01 EDT
Scheduled - Scheduled maintenance for LexisNexis service ND Motor Vehicle Records in NORTH DAKOTA
Oct 9, 14:34 EDT
NORTH DAKOTA Motor Vehicle Reports service issues October 13, 2026, 01:01 AM EST - October 13, 2026, 07:00 AM EST
Completed - The scheduled maintenance has been completed.
Oct 13, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 01:02 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:

• 10/13/2026 from 01:01 AM ET until 10/13/2026 07:00 AM ET.

During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
October 13, 2026, 01:01 AM EST - October 13, 2026, 07:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Oct 9, 14:45 EDT

Oct 12, 2026

NORTH DAKOTA Motor Vehicle Reports service issues October 09, 2026, 06:00 PM EST - October 12, 2026, 07:00 AM EST
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:01 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on 10/09/2026 from 06:00 PM ET until 10/12/2026 07:00 AM ET.
During this time, ND Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 09, 2026, 06:00 PM EST - October 12, 2026, 07:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Oct 5, 14:13 EDT

Oct 11, 2026

SOUTH CAROLINA Motor Vehicle Reports service issues October 11, 2026, 02:00 PM EST - October 11, 2026, 06:00 PM EST
Completed - The scheduled maintenance has been completed.
Oct 11, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 14:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for SOUTH CAROLINA

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The SOUTH CAROLINA Department of Motor Vehicles will be performing maintenance on 10/11/2026 from 02:00 PM ET until 06:00 PM ET.
During this time, SC Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 11, 2026, 02:00 PM EST - October 11, 2026, 06:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Oct 8, 12:59 EDT
Issue in Motor Vehicle Report - TestComponent - SOUTH CAROLINA - LexisNexis Vendor is scheduling maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 14:01 EDT
Scheduled - Scheduled maintenance for LexisNexis service SC Motor Vehicle Records in SOUTH CAROLINA
Oct 8, 11:17 EDT
NORTH DAKOTA Motor Vehicle Reports service issues October 09, 2026, 06:00 PM EST - October 12, 2026, 07:00 AM EST
Completed - The scheduled maintenance has been completed.
Oct 11, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:
• 10/09/2026 from 06:00 PM ET until 10/12/2026 07:00 AM ET
During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 09, 2026, 06:00 PM EST - October 12, 2026, 07:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Sep 30, 14:02 EDT
Upcoming SDS & PAID Services downtime due to scheduled sybase maintenance on 10-11-2026 12 AM to 8 AM EST (PROD)
Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 11:57 EDT
Scheduled - HDOSD-43966- PDC Annex Exit - To support Frame movement by Facilities team-MSP326 scheduled on 10-11-2026 12 AM to 8 AM EST
Oct 9, 11:54 EDT

Oct 10, 2026

Issue in Motor Vehicle Report - TestComponent - NORTH DAKOTA - LexisNexis Vendor is scheduling maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:01 EDT
Scheduled - Scheduled maintenance for LexisNexis service NORTH DAKOTA MVR in NORTH DAKOTA
Oct 1, 14:06 EDT
Issue in Motor Vehicle Report - TestComponent - NORTH DAKOTA - LexisNexis Vendor is scheduling maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:02 EDT
Scheduled - Scheduled maintenance for LexisNexis service ND Motor Vehicle Records in NORTH DAKOTA
Oct 1, 02:47 EDT
Multiple Reusify Services are impacted - Oct 10 1:45 AM EST
Resolved - The issues have been resolved.
Reusify, SBI, SDS, RTMI services are Operational.
Oct 10, 06:08 EDT
Update - We are continuing to investigate this issue.
Oct 10, 05:15 EDT
Update - We are continuing to investigate this issue.
Oct 10, 04:31 EDT
Investigating - Several production applications across markets are experiencing an outage. Our applications (Reusify, SBI, SDS, MagicGoats, and RTMI) have been impacted and unavailable since 1:45 AM EST. The team is actively working on it.
Oct 10, 04:19 EDT

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

NORTH DAKOTA Motor Vehicle Reports service issues October 06, 2026, 11:00 AM EST - October 06, 2026, 11:30 AM EST
Completed - The scheduled maintenance has been completed.
Oct 7, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 11:01 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.
Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:
• 10/06/2026 from 11:00 AM ET until 10/06/2026 11:30 AM ET
During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 06, 2026, 11:00 AM EST - October 06, 2026, 11:30 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Sep 30, 13:57 EDT
SDS Disaster Management Exercise-Development
Resolved - This incident has been resolved.
Oct 7, 10:27 EDT
Identified - We are performing DR testing by pointing our service to secondary AWS region (USE-2)
Oct 6, 06:28 EDT

Oct 6, 2026

WASHINGTON Motor Vehicle Reports service issues October 06, 2026, 03:51 PM EST
Resolved - This incident has been resolved.
Oct 6, 17:53 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for WASHINGTON.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
WASHINGTON is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993

Incident start time:
October 06, 2026, 03:51 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Oct 6, 16:13 EDT
Issue in Motor Vehicle Report - TestComponent - WASHINGTON - LexisNexis Vendor is experiencing issues
Resolved - Dear Valued Customer, WASHINGTON interactive MVR processing is now available. Product: Interactive MVR Status: Available Reason: State Issue Estimated Time of Response: N/A If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Oct 6, 17:48 EDT
Investigating - WASHINGTON is currently experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR.
Oct 6, 15:52 EDT
ARIZONA Motor Vehicle Reports service issues September 6, 2026, 1:30 PM EST
Resolved - This incident has been resolved.
Oct 6, 14:08 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for ARIZONA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

ARIZONA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
September 6, 2026, 1:30 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Oct 6, 13:33 EDT
Issue in Motor Vehicle Report - TestComponent - ARIZONA - LexisNexis Vendor is experiencing issues
Resolved - Dear Valued Customer, ARIZONA interactive MVR processing is now available.

Product: Interactive MVR
Status: Available
Reason: State Issue
Estimated Time of Response: N/A

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Oct 6, 14:01 EDT
Investigating - ARIZONA is currently experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR.
Oct 6, 13:29 EDT
Issue in Motor Vehicle Report - TestComponent - NORTH DAKOTA - LexisNexis Vendor is scheduling maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 11:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 11:02 EDT
Scheduled - Scheduled maintenance for LexisNexis service ND Motor Vehicle Records in NORTH DAKOTA
Oct 1, 02:47 EDT
Issue in Motor Vehicle Report - TestComponent - NORTH DAKOTA - LexisNexis Vendor is scheduling maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 11:00 EDT
Scheduled - Scheduled maintenance for LexisNexis service NORTH DAKOTA MVR in NORTH DAKOTA
Oct 1, 14:06 EDT

Oct 5, 2026

OHIO Motor Vehicle Reports service issues October 205, 2026, 08:34 AM EST
Resolved - This incident has been resolved.
Oct 5, 11:38 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for OHIO.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
OHIO is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
[Incident Start Time]

We are currently monitoring this issue and will update as soon as we have more information.
Oct 5, 08:49 EDT
Issue in Motor Vehicle Report - TestComponent - OHIO - LexisNexis Vendor is experiencing issues
Resolved - Dear Valued Customer, OHIO interactive MVR processing is now available. Product: Interactive MVR Status: Available Reason: State Issue Estimated Time of Response: N/A If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.
Oct 5, 10:20 EDT
Investigating - Dear Valued Customer, OHIO is currently experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR. Status: Unavailable. Reason: State Issue. Estimated Time of Response: No ETR.
Oct 5, 08:34 EDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

NORTH DAKOTA Motor Vehicle Reports service issues October 03, 2026, 08:00 AM EST - October 03, 2026, 09:00 AM EST
Completed - The scheduled maintenance has been completed.
Oct 3, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:

• 10/03/2026 from 08:00 AM ET until 10/03/2026 09:00 AM ET

During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
October 03, 2026, 08:00 AM EST - October 03, 2026, 09:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Oct 1, 14:23 EDT
Issue in Motor Vehicle Report - TestComponent - NORTH DAKOTA - LexisNexis Vendor is scheduling maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:01 EDT
Scheduled - Scheduled maintenance for LexisNexis service NORTH DAKOTA MVR in NORTH DAKOTA
Oct 1, 14:06 EDT
Issue in Motor Vehicle Report - TestComponent - NORTH DAKOTA - LexisNexis Vendor is scheduling maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:00 EDT
Scheduled - Scheduled maintenance for LexisNexis service ND Motor Vehicle Records in NORTH DAKOTA
Oct 1, 14:06 EDT
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