All Systems Operational

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Welcome to Shared Services status updates

Uptime over the past 90 days. View historical uptime.
SBI - SLIM Operational
90 days ago
100.0 % uptime
Today
Self Service Console Operational
90 days ago
100.0 % uptime
Today
S3 Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
WBFT Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
Transformations (PGP, ZIP/UNZIP) Operational
90 days ago
100.0 % uptime
Today
EDI - X12 Operational
90 days ago
100.0 % uptime
Today
Tokenization/Detokenization Operational
90 days ago
100.0 % uptime
Today
Reusify - Geospatial Operational
90 days ago
100.0 % uptime
Today
Address Cleanse Operational
90 days ago
100.0 % uptime
Today
Building Code Effectiveness Grading Schedule (BCEGS) Operational
90 days ago
100.0 % uptime
Today
Crime Data Operational
90 days ago
100.0 % uptime
Today
Commercial Property Valuation Operational
90 days ago
100.0 % uptime
Today
Geospatial Imagery Operational
90 days ago
100.0 % uptime
Today
Geospatial Parcel Lookup Operational
90 days ago
100.0 % uptime
Today
Global Flood Risk Operational
90 days ago
100.0 % uptime
Today
Location Territory Operational
90 days ago
100.0 % uptime
Today
Public Protection Clasification Operational
90 days ago
100.0 % uptime
Today
Windpool Operational
90 days ago
100.0 % uptime
Today
Zip Code Info Operational
90 days ago
100.0 % uptime
Today
Location Geospatial Operational
90 days ago
100.0 % uptime
Today
Reusify - Vehicle & Driver Operational
90 days ago
100.0 % uptime
Today
Attract Score Operational
90 days ago
100.0 % uptime
Today
Driver Risk Operational
90 days ago
100.0 % uptime
Today
Motor Vehicle Reports Operational
90 days ago
100.0 % uptime
Today
Verisk A-Plus Auto Operational
90 days ago
100.0 % uptime
Today
Commercial VIN Operational
90 days ago
100.0 % uptime
Today
Vehicle Vinmaster Operational
90 days ago
100.0 % uptime
Today
Reusify - Compliance & Credit Operational
90 days ago
100.0 % uptime
Today
Currency Exchange Operational
90 days ago
100.0 % uptime
Today
Insurance License Validation Operational
90 days ago
100.0 % uptime
Today
Intelligent Mail Barcode Operational
90 days ago
100.0 % uptime
Today
Premium Tax Operational
90 days ago
100.0 % uptime
Today
Commercial Credit Operational
90 days ago
100.0 % uptime
Today
Compliance OFAC Operational
90 days ago
100.0 % uptime
Today
Compliance TIN/Withholding Operational
90 days ago
100.0 % uptime
Today
Provider Portal Operational
90 days ago
100.0 % uptime
Today
Currency User Interface Operational
90 days ago
100.0 % uptime
Today
Multivendor Credit Operational
90 days ago
100.0 % uptime
Today
Content Management Operational
90 days ago
100.0 % uptime
Today
Voyager Operational
90 days ago
100.0 % uptime
Today
Triton Operational
90 days ago
100.0 % uptime
Today
PrizmDoc Operational
90 days ago
100.0 % uptime
Today
Alchemist Operational
90 days ago
100.0 % uptime
Today
PAID Operational
90 days ago
100.0 % uptime
Today
PAID API Production Operational
90 days ago
100.0 % uptime
Today
PAID API Test Operational
90 days ago
100.0 % uptime
Today
PAID API Development Operational
90 days ago
100.0 % uptime
Today
Utilities Operational
90 days ago
100.0 % uptime
Today
ElixirAV Operational
90 days ago
100.0 % uptime
Today
TokenizeIt Operational
90 days ago
100.0 % uptime
Today
SSN Tokenization Operational
90 days ago
100.0 % uptime
Today
Testing Only Operational
90 days ago
100.0 % uptime
Today
SBI Testing Only Operational
90 days ago
100.0 % uptime
Today
JUMP Operational
90 days ago
100.0 % uptime
Today
JUMP Operational
90 days ago
100.0 % uptime
Today
Kindly IGNORE | Testing for Reusify Automation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

WISCONSIN Motor Vehicle Reports service issues February 21, 2026, 3:00 AM EST - February 21 2026, 7:00 AM EST. Feb 21, 2026 03:00-07:00 EST

Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for WISCONSIN.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The WISCONSIN Department of Motor Vehicles will be performing maintenance on 02/21/2026 from 03:00 AM ET until 07:00 AM ET.

During this time, WI Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
February 21, 2026, 3:00 AM EST - February 21 2026, 7:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Feb 20, 2026 - 10:51 EST

LOUISIANA Motor Vehicle Reports service issues February 22, 2026, 1:00 AM EST - February 22 2026, 6:00 AM EST. Feb 22, 2026 01:00-06:00 EST

The Reusify team has discovered an issue with the Motor Vehicle Reports service for LOUISIANA.
Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The LOUISIANA Department of Motor Vehicles will be performing maintenance on 02/22/2026 from 01:00 AM ET until 06:00 AM ET.

During this time, LA Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 22, 2026, 1:00 AM EST - February 22 2026, 6:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Posted on Feb 20, 2026 - 11:32 EST

Experian password update production - Commercial Credit - February 22, 2026, 2:00 AM EST Feb 22, 2026 02:00-05:00 EST

The Reusify team has scheduled a change on Sunday 02/22/2026, during the change window from 2:00 AM to 5:00 AM EST to update the Experian production password. Commercial Credit services will experience an outage during the change window.

Change request - CHG07320016
Change start time - February 22, 2026, 2:00 AM EST
Posted on Feb 20, 2026 - 12:11 EST

WASHINGTON Motor Vehicle Reports service issues February 22, 2026, 5:00 AM EST - February 22, 2026, 11:00 AM EST. Feb 22, 2026 05:00-11:00 EST

The Reusify team has discovered an issue with the Motor Vehicle Reports service for WASHINGTON.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The WASHINGTON Department of Motor Vehicles will be performing maintenance on 02/22/2026 from 05:00 AM ET until 11:00 AM ET.
During this time, WA Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 22, 2026, 5:00 AM EST - February 22, 2026, 11:00 AM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Posted on Feb 17, 2026 - 14:25 EST

NORTH DAKOTA Motor Vehicle Reports service issues February 23, 2026, 9:30 AM EST - February 23, 2026, 10:00 AM EST. Feb 23, 2026 09:30-10:00 EST

The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on 2/23/2026 from 09:30 AM ET until 10:00 AM ET.
During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 23, 2026, 9:30 AM EST - February 23, 2026, 10:00 AM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Posted on Feb 18, 2026 - 13:52 EST
Feb 21, 2026

No incidents reported today.

Feb 20, 2026
Attract Score - Potential service issues detected at 11:17 UTC
Resolved - This incident has been resolved.
Feb 20, 11:52 EST
Investigating - The reusify team is currently investigating a potential issue with the Attract Score service. If we determine there is one, we will update this status page incident with further details. Please reach out to our team if you are experiencing any issues.
Feb 15, 06:17 EST
Motor Vehicle Reports - Potential service issues detected at 7:32 UTC
Resolved - This incident has been resolved
Feb 20, 11:51 EST
Investigating - The reusify team is currently investigating a potential issue with the Motor Vehicle Reports service. If we determine there is one, we will update this status page incident with further details. Please reach out to our team if you are experiencing any issues.
Feb 19, 02:32 EST
Feb 19, 2026
FLORIDA Motor Vehicle Reports service issues February 19, 2026, 6:00 PM EST - February 19, 2026, 6:15 PM EST.
Completed - The scheduled maintenance has been completed.
Feb 19, 18:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 18:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for FLORIDA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The FLORIDA Department of Motor Vehicles will be performing maintenance on 02/19/2026 from 06:00 PM ET until 06:15 PM ET.

During this time, FL Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993

Incident start time:
February 19, 2026, 6:00 PM EST - February 19, 2026, 6:15 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 19, 15:39 EST
Feb 18, 2026
NORTH CAROLINA Motor Vehicle Reports service issues February 18, 2026, 07:16 PM EST.
Resolved - This incident has been resolved.
Feb 18, 20:11 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH CAROLINA.
Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NORTH CAROLINA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 18, 2026, 07:16 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 18, 19:25 EST
RHODE ISLAND Motor Vehicle Reports service issues February 17, 2026, 10:20 PM EST.
Resolved - This incident has been resolved.
Feb 18, 05:34 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for RHODE ISLAND.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
RHODE ISLAND is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
February 17, 2026, 10:20 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 17, 22:34 EST
Feb 17, 2026
Feb 16, 2026
Colorado Motor Vehicle Reports service issues February 13, 2026, 7:00 PM ET - February 16, 2026, 9:00 PM ET
Completed - The scheduled maintenance has been completed.
Feb 16, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 19:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for Colorado.

Issue details:
The following information has been provided by LexisNexis:

Dear DRV Customer:
The Colorado Division of Motor Vehicles is upgrading their MVR system and will deploy a statewide database update from February 13-16, 2026. During this time, both batch to interactive (BTI) and interactive CO MVRs will become unavailable beginning Friday, February 13th at 7:00 PM EST through Monday, February 16th, at 9:00 PM EST. The DMV has confirmed that this upgrade will not include changes to the Colorado MVR results. After the upgrade is complete, we will perform testing to validate no change occurred.
Please note, you may continue to submit requests to access LexisNexis internal Colorado products during the scheduled downtime.

If you would like to discuss or have questions, please contact the System-to-System support team at 800-236-9993 or s2sProduction@lexisnexisrisk.com.

Sincerely,
LexisNexis Customer Service and Support

Incident start time:
February 13, 2026, 7:00 PM ET

We are currently monitoring this issue and will update as soon as we have more information.
Jan 30, 13:21 EST
NEW YORK Motor Vehicle Reports service issues February 16, 2026, 02:45 PM EST.
Resolved - This incident has been resolved.
Feb 16, 15:43 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEW YORK.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
NEW YORK is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 16, 2026, 02:45 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 16, 14:49 EST
New York Motor Vehicle Reports service issues February 13, 2026, 5:00 PM EST - February 16, 2026, 2:00 PM EST
Completed - The scheduled maintenance has been completed.
Feb 16, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 17:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for New York.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

Please click the attachment link below for information regarding the updated New York DRV System Modernization – Output Changes with downtimes and test cases available.

ATTACHMENT LINK: New York DMV - System Modernization

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 13, 2026, 5:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Feb 3, 10:05 EST
OKLAHOMA Motor Vehicle Reports service issues February 11, 2026, at 8:00 PM EST - February 16, 2026, at 10:00 AM EST.
Completed - The scheduled maintenance has been completed.
Feb 16, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 20:01 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for OKLAHOMA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
Please click the attachment link below for information regarding the updated Oklahoma DRV System Modernization – Output Changes with test cases available.
ATTACHMENT LINK: Oklahoma DMV - System Modernization
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 11, 2026, at 8:00 PM EST - February 16, 2026, at 10:00 AM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 2, 12:45 EST
Feb 15, 2026
KENTUCKY Motor Vehicle Reports service issues February 15, 2026, 3:00 AM EST - February 15, 2026, 10:00 AM EST.
Completed - The scheduled maintenance has been completed.
Feb 15, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 03:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for KENTUCKY.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The KENTUCKY Department of Motor Vehicles will be performing maintenance on 02/15/2026 from 03:00 AM ET until 10:00 AM ET.
During this time, KY Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 15, 2026, 3:00 AM EST - February 15, 2026, 10:00 AM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 9, 15:30 EST
Feb 14, 2026

No incidents reported.

Feb 13, 2026
Feb 12, 2026
CALIFORNIA Motor Vehicle Reports service issues February 11, 2026, 10:24 PM EST.
Resolved - This incident has been resolved.
Feb 12, 10:50 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for CALIFORNIA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

CALIFORNIA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 11, 2026, 10:24 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Feb 11, 22:33 EST
NEW YORK Motor Vehicle Reports service issues February 11, 2026, 10:20 PM EST.
Resolved - This incident has been resolved.
Feb 12, 10:50 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEW YORK.

Issue details:
The following information has been provided by LexisNexis:
[Detailed description/LexisNexis Email Details]
Incident start time:
Dear Valued Customer,
NEW YORK is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 11, 22:38 EST
Feb 11, 2026
NORTH CAROLINA Motor Vehicle Reports service issues February 11, 2026, 10:22 PM EST.
Resolved - This incident has been resolved.
Feb 11, 23:23 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH CAROLINA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
NORTH CAROLINA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 11, 2026, 10:22 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 11, 22:36 EST
NORTH DAKOTA Motor Vehicle Reports service issues February 11, 2026, 6:00 PM EST - February 11, 2026, 11:00 PM EST.
Completed - The scheduled maintenance has been completed.
Feb 11, 23:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 18:00 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on 02/11/2026 from 06:00 PM ET until 11:00 PM ET.
During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 11, 2026, 6:00 PM EST - February 11, 2026, 11:00 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 6, 17:59 EST
NEW JERSEY Motor Vehicle Reports service issues February 11, 2026, 10:26 PM EST.
Resolved - This incident has been resolved.
Feb 11, 23:00 EST
Update - We are continuing to monitor for any further issues.
Feb 11, 22:33 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEW JERSEY

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NEW JERSEY is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 11, 2026, 10:26 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 11, 22:30 EST
SOUTH CAROLINA Motor Vehicle Reports service issues February 11, 2026, 6:30 PM EST - February 11, 2026, 11:00 PM EST.
Completed - The scheduled maintenance has been completed.
Feb 11, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 18:30 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for SOUTH CAROLINA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The SOUTH CAROLINA Department of Motor Vehicles will be performing maintenance on 02/11/2026 from 06:30 PM ET until 11:00 PM ET.
During this time, SC Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
February 11, 2026, 6:30 PM EST - February 11, 2026, 11:00 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.
Feb 10, 10:01 EST
NEVADA Motor Vehicle Reports service issues February 11, 2026, 8:55 PM EST
Resolved - This incident has been resolved.
Feb 11, 21:26 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEVADA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NEVADA is currently experiencing a service interruption affecting their interactive MVR processing.

Product: Interactive MVR

Status: Unavailable

Reason: State Issue

Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
February 11, 2026, 8:55 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Feb 11, 21:01 EST
NEBRASKA Motor Vehicle Reports service issues February 11, 2026, 04:10 PM EST
Resolved - This incident has been resolved.
Feb 11, 18:18 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEBRASKA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NEBRASKA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
February 11, 2026, 04:10 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Feb 11, 16:17 EST
Feb 10, 2026

No incidents reported.

Feb 9, 2026
RHODE ISLAND Motor Vehicle Reports service issues February 09, 2026, 05:10 PM EST
Resolved - This incident has been resolved.
Feb 9, 19:00 EST
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for RHODE ISLAND.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

RHODE ISLAND is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 09, 2026, 05:10 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Feb 9, 17:24 EST
Feb 8, 2026
Commercial Property Valuation - Potential service issues detected at 8:14 UTC
Resolved - This incident has been resolved.
Feb 8, 14:52 EST
Investigating - The reusify team is currently investigating a potential issue with the Commercial Property Valuation service. If we determine there is one, we will update this status page incident with further details. Please reach out to our team if you are experiencing any issues.
Feb 8, 03:14 EST
Production Neptune Database Instance Upgrades - Sunday 2/8 2-4 AM EST
Completed - The scheduled maintenance has been completed.
Feb 8, 03:10 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 02:00 EST
Scheduled - We will upgrading our Neptune DB instances to take advantage of better performance and cheaper cost.
Feb 4, 13:44 EST
Feb 7, 2026
NORTH DAKOTA Motor Vehicle Reports service issues February 7, 2026 5:30 AM - February 7, 2026 01:00 PM EST
Completed - The scheduled maintenance has been completed.
Feb 7, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 05:30 EST
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles has added an additional maintenance period. The ND DMV will be performing maintenance on the following dates/times:
• 02/03/2026 from 07:00 PM ET until 02/04/2026 12:00 AM ET
• 02/07/2026 from 05:30 AM ET until 01:00 PM ET.
During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
February 7, 2026 5:30 AM - February 7, 2026 01:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.
Feb 2, 12:35 EST
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