All Systems Operational

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Welcome to Shared Services status updates

SBI - SLIM Operational
90 days ago
100.0 % uptime
Today
Self Service Console Operational
90 days ago
100.0 % uptime
Today
S3 Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
WBFT Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
Transformations (PGP, ZIP/UNZIP) Operational
90 days ago
100.0 % uptime
Today
EDI - X12 Operational
90 days ago
100.0 % uptime
Today
Tokenization/Detokenization Operational
90 days ago
100.0 % uptime
Today
SLIM File Transfer Failures Operational
90 days ago
100.0 % uptime
Today
Reusify - Geospatial Operational
90 days ago
99.99 % uptime
Today
Address Cleanse Operational
90 days ago
100.0 % uptime
Today
Building Code Effectiveness Grading Schedule (BCEGS) Operational
90 days ago
100.0 % uptime
Today
Crime Data Operational
90 days ago
100.0 % uptime
Today
Commercial Property Valuation Operational
90 days ago
100.0 % uptime
Today
Geospatial Imagery Operational
90 days ago
100.0 % uptime
Today
Geospatial Parcel Lookup Operational
90 days ago
99.98 % uptime
Today
Global Flood Risk Operational
90 days ago
100.0 % uptime
Today
Location Territory Operational
90 days ago
100.0 % uptime
Today
Public Protection Clasification Operational
90 days ago
100.0 % uptime
Today
Spatial Analysis Operational
90 days ago
100.0 % uptime
Today
Windpool Operational
90 days ago
100.0 % uptime
Today
Zip Code Info Operational
90 days ago
100.0 % uptime
Today
Location Geospatial Operational
90 days ago
100.0 % uptime
Today
Reusify - Vehicle & Driver Operational
90 days ago
99.99 % uptime
Today
Attract Score Operational
90 days ago
99.98 % uptime
Today
Driver Risk Operational
90 days ago
100.0 % uptime
Today
Motor Vehicle Reports Operational
90 days ago
99.99 % uptime
Today
Verisk A-Plus Auto Operational
90 days ago
100.0 % uptime
Today
Commercial VIN Operational
90 days ago
100.0 % uptime
Today
Vehicle Vinmaster Operational
90 days ago
100.0 % uptime
Today
Reusify - Compliance & Credit Operational
90 days ago
100.0 % uptime
Today
Currency Exchange Operational
90 days ago
100.0 % uptime
Today
Insurance License Validation Operational
90 days ago
100.0 % uptime
Today
Premium Tax Operational
90 days ago
100.0 % uptime
Today
Commercial Credit Operational
90 days ago
100.0 % uptime
Today
Compliance OFAC Operational
90 days ago
100.0 % uptime
Today
Compliance TIN/Withholding Operational
90 days ago
100.0 % uptime
Today
Provider Portal Operational
90 days ago
100.0 % uptime
Today
Currency User Interface Operational
90 days ago
100.0 % uptime
Today
Multivendor Credit Operational
90 days ago
100.0 % uptime
Today
Insurance Score - Equifax Operational
90 days ago
100.0 % uptime
Today
Insurance Score - TransUnion Operational
90 days ago
100.0 % uptime
Today
Content Management Operational
90 days ago
100.0 % uptime
Today
Voyager Operational
90 days ago
100.0 % uptime
Today
Triton Operational
90 days ago
100.0 % uptime
Today
PrizmDoc Operational
90 days ago
100.0 % uptime
Today
Alchemist Operational
90 days ago
100.0 % uptime
Today
PAID Operational
90 days ago
99.99 % uptime
Today
PAID API Production Operational
90 days ago
99.99 % uptime
Today
PAID API Test Operational
90 days ago
100.0 % uptime
Today
PAID API Development Operational
90 days ago
100.0 % uptime
Today
Utilities Operational
90 days ago
100.0 % uptime
Today
ElixirAV Operational
90 days ago
100.0 % uptime
Today
TokenizeIt Operational
90 days ago
100.0 % uptime
Today
SSN Tokenization Operational
90 days ago
100.0 % uptime
Today
Testing Only Operational
90 days ago
100.0 % uptime
Today
SBI Testing Only Operational
90 days ago
100.0 % uptime
Today
JUMP Operational
90 days ago
91.8 % uptime
Today
JUMP Operational
90 days ago
91.8 % uptime
Today
LibertyLinks Operational
90 days ago
100.0 % uptime
Today
LibertyLinks Operational
90 days ago
100.0 % uptime
Today
TESTING Operational
90 days ago
100.0 % uptime
Today
Motor Vehicle Report - TestComponent Operational
90 days ago
100.0 % uptime
Today
AttractScore - TestComponent Operational
90 days ago
100.0 % uptime
Today
Insurance Score - TestComponent Operational
90 days ago
100.0 % uptime
Today
Driver Risk - TestComponent Operational
90 days ago
100.0 % uptime
Today
Commercial Credit - TestComponent Operational
90 days ago
100.0 % uptime
Today
A-Plus Auto - TestComponent Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

WYOMING Motor Vehicle Reports service issues August 20, 2026, 8:00 PM EST - August 21, 2026, 12:00 AM EST Aug 20, 2026 20:00 - Aug 21, 2026 00:00 EDT

The Reusify team has discovered an issue with the Motor Vehicle Reports service for WYOMING.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The WYOMING Department of Motor Vehicles will be performing maintenance on 08/20/2026 from 08:00 PM ET until 08/21/2026 12:00 AM ET.
During this time, WY Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 20, 2026, 8:00 PM EST - August 21, 2026, 12:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.

Posted on Aug 17, 2026 - 14:07 EDT

NORTH DAKOTA Motor Vehicle Reports service issues August 22, 2026, 5:00 AM EST - August 22, 2026, 9:00 AM EST Aug 22, 2026 05:00-09:00 EDT

The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on 08/22/2026 from 05:00 AM ET until 09:00 AM ET.
During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 22, 2026, 5:00 AM EST - August 22, 2026, 9:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.

Posted on Aug 17, 2026 - 16:04 EDT

TENNESSEE Motor Vehicle Reports service issues August 22, 2026, 5:30 AM EST - August 22, 2026, 9:30 AM EST Aug 22, 2026 05:30-09:30 EDT

The Reusify team has discovered an issue with the Motor Vehicle Reports service for TENNESSEE.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The TENNESSEE Department of Motor Vehicles will be performing maintenance on 08/22/2026 from 05:30 AM ET until 09:30 AM ET.
During this time, TN Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 22, 2026, 5:30 AM EST - August 22, 2026, 9:30 AM EST

We are currently monitoring this issue and will update as soon as we have more information.

Posted on Aug 17, 2026 - 14:02 EDT

Aug 19, 2026

No incidents reported today.

Aug 18, 2026

Resolved - MISSISSIPPI interactive MVR processing is now available. Product: Interactive MVR Status: Available Reason: State Issue
Aug 18, 09:26 EDT
Investigating - MISSISSIPPI is currently experiencing a service interruption affecting their interactive MVR processing. Product: Interactive MVR Status: Unavailable Reason: State Issue Estimated Time of Response: No ETR
Aug 18, 09:24 EDT

Aug 17, 2026

Completed - The scheduled maintenance has been completed.
Aug 17, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 18:30 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for MISSISSIPPI.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The MISSISSIPPI Department of Motor Vehicles will be performing maintenance on 08/17/2026 from 06:30 PM ET until 10:30 PM ET.
During this time, MS Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 17, 2026, 6:30 PM EST - August 17, 2026, 10:30 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.

Aug 17, 10:04 EDT
Completed - The scheduled maintenance has been completed.
Aug 17, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 18:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:

• 08/15/2026 from 05:00 AM ET until 05:00 PM ET
• 08/16/2026 from 05:00 AM ET until 11:00 AM ET
• 08/17/2026 from 06:00 PM ET until 09:00 PM ET

During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 17, 2026, 6:00 PM EST - August 17, 2026, 9:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.

Aug 14, 13:35 EDT
Resolved - This incident has been resolved
Aug 17, 11:45 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEW YORK.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NEW YORK is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 17, 2026 - 8: 34 AM EST.

We are currently monitoring this issue and will update as soon as we have more information.

Aug 17, 08:35 EDT
Resolved - This incident has been resolved.
Aug 17, 02:57 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for PENNSYLVANIA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

PENNSYLVANIA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 16, 2026 - 7:00 AM EST.

We are currently monitoring this issue and will update as soon as we have more information.

Aug 16, 07:09 EDT

Aug 16, 2026

Resolved - This incident has been resolved.
Aug 16, 20:10 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for SOUTH CAROLINA.
Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

SOUTH CAROLINA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.


Incident start time:
August 16, 2026 - 7:00 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.

Aug 16, 20:08 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 18:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for South Carolina.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The South Carolina Department of Motor Vehicles will be performing maintenance on 8/16/2026 from 06:00 PM ET until 08:00 PM ET.
During this time, SC Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 16, 2026 - 06:00 PM EST - August 16, 2026 - 08:00 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.

Aug 12, 15:44 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 05:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:

• 08/13/2026 from 06:30 AM ET until 09:00 AM ET
• 08/15/2026 from 05:00 AM ET until 05:00 PM ET
• 08/16/2026 from 05:00 AM ET until 11:00 AM ET
During this time, ND Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 16, 2026 - 05:00 AM EST - August 16, 2026 - 11:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.

Aug 12, 16:52 EDT
Completed - The scheduled maintenance has been completed
Aug 16, 03:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 02:00 EDT
Scheduled - The Reusify team has scheduled a maintenance change for Sunday, August 16, 2026, during the designated change window of 2:00 AM – 5:00 AM EST, to update the Experian production password. Please be advised that Commercial Credit services will experience a planned outage for the duration of this change window, and all affected teams are advised to plan accordingly.

Change request - CHG09754224
Change start time - August 16, 2026, 2:00 AM EST

Aug 12, 14:06 EDT

Aug 15, 2026

Completed - The scheduled maintenance has been completed.
Aug 15, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 05:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for [State/Liberty].

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:
• 08/11/2026 from 10:00 AM ET until 11:00 AM ET
• 08/13/2026 from 06:30 AM ET until 09:00 AM ET
• 08/15/2026 from 05:00 AM ET until 05:00 PM ET

During this time, ND Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 15, 2026, 5:00 AM EST - August 15, 2026, 5:00 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.

Aug 10, 14:27 EDT

Aug 14, 2026

Completed - The scheduled maintenance has been completed.
Aug 14, 13:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:

• 08/07/2026 from 06:00 PM ET until 10:00 PM ET
• 08/11/2026 from 10:00 AM ET until 11:00 AM ET
• 08/13/2026 from 06:30 AM ET until 09:00 AM ET

During this time, ND Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 11, 2026 - 10:00 AM EST - August 11, 2026 - 11:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.

Aug 4, 18:00 EDT

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 06:30 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:

• 08/07/2026 from 06:00 PM ET until 10:00 PM ET
• 08/11/2026 from 10:00 AM ET until 11:00 AM ET
• 08/13/2026 from 06:30 AM ET until 09:00 AM ET

During this time, ND Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 13, 2026 - 06:30 AM EST - August 13, 2026 - 09:00 AM EST

We are currently investigating this issue and will update as soon as we have more information.

Aug 4, 18:02 EDT

Aug 12, 2026

Resolved - This incident has been resolved.
Aug 12, 16:48 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for PENNSYLVANIA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
PENNSYLVANIA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993

Incident start time:
August 12, 2026 - 2:45 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.

Aug 12, 14:50 EDT

Aug 11, 2026

Aug 10, 2026

Resolved - This incident has been resolved.
Aug 10, 00:59 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH CAROLINA.
Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NORTH CAROLINA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 9, 2026, 2:50 PM EST

We are currently monitoring this issue and will update as soon as we have more information.

Aug 9, 14:51 EDT

Aug 9, 2026

Completed - The scheduled maintenance has been completed.
Aug 9, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 07:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for FLORIDA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
The FLORIDA Department of Motor Vehicles will be performing maintenance on 08/09/2026 from 07:00 AM ET until 12:00 PM ET.
During this time, FL Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 9, 2026, 7:00 AM EST - August 9, 2026, 12:00 PM EST

We are currently monitoring this issue and will update as soon as we have more information.

Aug 3, 14:13 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 07:01 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for PENNSYLVANIA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,
The PENNSYLVANIA Department of Motor Vehicles will be performing maintenance on 08/09/2026 from 07:00 AM ET until 10:00 AM ET.
During this time, PA Motor Vehicle Records may be unavailable.
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993

Incident start time:
August 9, 2026 - 7:00 AM EST - August 9, 2026 - 10:00 AM EST

We are currently monitoring this issue and will update as soon as we have more information.

Aug 7, 13:47 EDT

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Completed - The scheduled maintenance has been completed.
Aug 7, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 18:00 EDT
Scheduled - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH DAKOTA.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,

The NORTH DAKOTA Department of Motor Vehicles will be performing maintenance on the following dates/times:

• 08/07/2026 from 06:00 PM ET until 10:00 PM ET
• 08/11/2026 from 10:00 AM ET until 11:00 AM ET
• 08/13/2026 from 06:30 AM ET until 09:00 AM ET

During this time, ND Motor Vehicle Records may be unavailable.

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
August 7, 2026 - 6:00 PM EST - August 7, 2026 - 10:00 PM EST.

We are currently monitoring this issue and will update as soon as we have more information.

Aug 4, 17:58 EDT

Aug 6, 2026

Resolved - This incident has been resolved.
Aug 6, 11:01 EDT
Update - We are continuing to monitor for any further issues.
Aug 6, 11:01 EDT
Update - We have deployed the patch to fix this and now monitoring it.
Aug 6, 09:05 EDT
Update - We are continuing to monitor for any further issues.
Aug 5, 11:46 EDT
Update - We are continuing to monitor for any further issues.
Aug 5, 11:43 EDT
Monitoring - We have identified the issue and a story to fix this is in progress.
Aug 5, 11:41 EDT
Resolved - This incident has been resolved.
Aug 6, 08:41 EDT
Monitoring - The Reusify team has discovered an issue with the Motor Vehicle Reports service for NEVADA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NEVADA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.



Incident start time:
August 6, 2026, 04:39 AM EST

We are currently monitoring this issue and will update as soon as we have more information.

Aug 6, 05:24 EDT

Aug 5, 2026