Experian reported an incident impacting Experian Commercial Applications, including Experian BusinessIQ Classic and Experian NetConnect. Multiple updates described ongoing investigation, remediation, and recovery efforts throughout the afternoon and evening. At 21:45 CT, Experian stated that services have been fully restored, all systems are operating normally, and teams have validated recovery while continuing to monitor the environment for stability.
Posted Oct 16, 2026 - 02:55 EDT
Update
INC13462971: Experian identified an issue affecting Experian Commercial Applications, specifically impacting the following products: Business IQ, Net Connect Commercial, and API Hub Commercial. Customers may notice a delay or no response in accessing business for commercial applications. Multiple updates between 14:08 CT and 20:15 CT indicate that engineering and technical teams are actively investigating and remediating the service interruption and disruption, with recovery and restoration efforts ongoing and the incident remaining a top priority. Components listed as affected include Experian BusinessIQ Classic and Experian NetConnect. As of the latest update at 20:15 CT, the incident is not yet resolved and additional communications will be issued as developments occur.
Posted Oct 15, 2026 - 06:59 EDT
Update
INC13462971: Experian identified an issue affecting Experian Commercial Applications, specifically impacting the products Business IQ, Net Connect Commercial, and API Hub Commercial. Incident updates throughout the day indicate ongoing investigation and remediation efforts. The incident start time is reported as 12:58 CT, with no end time yet provided. Customers may notice a delay or no response when accessing business for commercial applications. Components listed as affected include Experian BusinessIQ Classic and Experian NetConnect. Multiple updates between 14:08 CT and 20:15 CT state that engineering and technical teams are actively engaged in investigation, recovery, and remediation, and that service restoration remains a top priority.
Posted Oct 15, 2026 - 06:59 EDT
Investigating
INC13462971: Experian reported a new incident (INC13462971) for Experian Commercial Applications. The issue specifically impacts Business IQ, Net Connect Commercial, and API Hub Commercial. Components affected include Experian BusinessIQ Classic and Experian NetConnect. Clients may notice a delay or no response in accessing business for commercial applications. The incident start time is 12:58 CT, with no end time provided. The update was posted on Aug 24 at 13:38 CDT.
Posted Oct 15, 2026 - 06:04 EDT
This incident affected: TESTING (Commercial Credit - TestComponent).