ILLINOIS Motor Vehicle Reports service issues October 13, 2026, 11:02 AM EST

Incident Report for Shared Services

Resolved

This incident has been resolved.
Posted Oct 14, 2026 - 12:23 EDT

Monitoring

The Reusify team has discovered an issue with the Motor Vehicle Reports service for ILLINOIS.

Issue details:
The following information has been provided by LexisNexis:
Dear Valued Customer,
ILLINOIS is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR
If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
October 13, 2026, 11:02 AM EST

We are currently monitoring this issue and will update as soon as we have more information.
Posted Oct 13, 2026 - 11:08 EDT
This incident affected: Reusify - Vehicle & Driver (Motor Vehicle Reports).