NORTH CAROLINA Motor Vehicle Reports service issues April 19, 2026, 7:27 AM EST

Incident Report for Shared Services

Resolved

This incident has been resolved.

Posted Apr 19, 2026 - 08:37 EDT

Monitoring

The Reusify team has discovered an issue with the Motor Vehicle Reports service for NORTH CAROLINA.

Issue details:
The following information has been provided by LexisNexis:

Dear Valued Customer,

NORTH CAROLINA is currently experiencing a service interruption affecting their interactive MVR processing.
Product: Interactive MVR
Status: Unavailable
Reason: State Issue
Estimated Time of Response: No ETR

If you have any questions, please contact System to System Production Support at s2sproduction@lexisnexisrisk.com or call 800-236-9993.

Incident start time:
April 19, 2026, 7:27 AM EST

We are currently monitoring this issue and will update as soon as we have more information.

Posted Apr 19, 2026 - 07:50 EDT

This incident affected: Reusify - Vehicle & Driver (Motor Vehicle Reports).