Multivendor Credit service issues - October 6, 2026, 12:56 PM EST

Incident Report for Shared Services

Investigating

The Reusify team has discovered an issue with the Multivendor Credit service.

Issue details:
INC7133025 - All Equifax Services Utilizing PingID Impacted Due To Global Vendor Issue

Equifax support teams are investigating an issue with several of our Equifax services that utilize the PingID service due to a Global vendor outage. Updates to this issue will be provided through the notifications or can be viewed by accessing the Equifax Status Page portal.

Business/Customer Experience: Customers/consumers are experiencing issues with new token generation and service access.

Incident start time: Oct 6, 12:56 EST

Liberty Mutual customers might experience degraded performance with their requests.

We are currently monitoring this issue and will update as soon as we have more information.
Posted Oct 06, 2026 - 13:27 EDT
This incident affects: Reusify - Compliance & Credit (Multivendor Credit).