Multiple Reusify Services are impacted - Oct 10 1:45 AM EST

Incident Report for Shared Services

Resolved

The issues have been resolved.
Reusify, SBI, SDS, RTMI services are Operational.

Posted Oct 10, 2026 - 06:08 EDT

Update

We are continuing to investigate this issue.

Posted Oct 10, 2026 - 05:15 EDT

Update

We are continuing to investigate this issue.

Posted Oct 10, 2026 - 04:31 EDT

Investigating

Several production applications across markets are experiencing an outage. Our applications (Reusify, SBI, SDS, MagicGoats, and RTMI) have been impacted and unavailable since 1:45 AM EST. The team is actively working on it.

Posted Oct 10, 2026 - 04:19 EDT

This incident affected: Reusify - Vehicle & Driver (Attract Score, Driver Risk, Verisk A-Plus Auto, Commercial VIN, Vehicle Vinmaster), Reusify - Compliance & Credit (Currency Exchange, Insurance License Validation, Premium Tax, Commercial Credit, Compliance OFAC, Provider Portal, Currency User Interface, Multivendor Credit), and Reusify - Geospatial (Address Cleanse, Building Code Effectiveness Grading Schedule (BCEGS), Crime Data, Geospatial Imagery, Geospatial Parcel Lookup, Location Territory, Public Protection Clasification, Windpool, Zip Code Info, Location Geospatial).